Only unused, intact, undamaged, and complete merchandise with all components and hardware as originally provided to customers, will be authorized for return (subject to inspection and acceptance). Returns will not be accepted from customers without prior return authorization provided by MOTIV Motorsport. Authorized & accepted returns are subject to a 20% restocking charge. No returns allowed after thirty (30) days from original ship date from MOTIV Motorsport. All custom manufactured merchandise are non-refundable.
- All returned items must be in new condition, in their original unaltered box and must include all packing material, blank warranty cards, manuals,and accessories (if applicable).
- MOTIV is not responsible for personal data or items left in returned merchandise.
- MOTIV is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us, or the installation cost associated with any of our products. We are responsible for the monetary value of the merchandise only.
MOTIV creates products in production runs. There are times when we are out of stock and in production so we do accept deposits. In the case of a deposit being cancelled MOTIV reserves the right to withhold 15% of the deposit as a cancellation fee.